For Non-Refundable bookings,

Madpackers will attempt to charge your card within 24 hours of a reservation being made. If payment is unsuccessful, we will send an email prompting you to update your card details and you will have 24 hours to make this update. If you do not update your details on time or should any updated details unsuccessfully charge then we will be forced to cancel your reservation.

CREDIT /DEBIT Payment Madpackers will attempt to Pre-authorise and hold the full amount on a temporary basis. If we are unable to do that, we will send you an email prompting you to update your card details and you will have 24 hours to make this update. If you do not update your card on time or should any updated details unsuccessfully charge then we will be forced to cancel your reservation.

High Season Policy

For bookings that fall between the period of 1st October – 31st March, Guests will be asked to pay minimum 50% -100% in advance of their booking amount to confirm their bookings by the reservations team. ( Rajasthan )

For bookings that fall between the period of 1st November -30th June, Guests will be asked to pay minimum 50% -100% in advance of their booking amount to confirm their bookings by the reservations team. ( Uttarakhand and Himachal Pradesh )

1. Check-in Time: 14:00 – 23:59 If you wish to CHECK-IN after that, please inform the property in advance.

2. Check-out Time: before 12:00 noon

3. Late Arrival: If you are arriving after midnight, we recommend booking a bed for the previous date to avoid waiting in the common room until check-in time.

4. Automatic no-show: Cancellation is after 23:00 if you arrive after 21:00. Please inform us in advance!

5. GST at 18% as applicable.

6. Confirmation email: You’ll get a confirmation email from the hostel within 12 hours after your booking. Please read this email carefully, it’ll have your booking details and some essential information about Madpackers and detailed directions to the hostel. If you don’t receive an email within 12 hours, then check your spam folder.

7. Payment: All Standard bookings full balance must be paid in Online (UPI or Card) (INR) only upon checking in at the property. However, the property reserves the rights for advance payment via Bank transfer for group bookings and in peak season. MADPACKERS DOES NOT ACCEPT CASH ONLY ONLINE PAYMENT.

8. Cancellation Policy: The guest can cancel free of charge until 7 days before the arrival. The guest will be charged the total price of the reservation if they cancel in the
7 days before arrival. If the guest does not show up /Cancel they will also be charged for the total price. The deposit is non-refundable.

9. Group Bookings: Please, contact us directly for group bookings. No group bookings can be made online. We accept a maximum of 4 people by online bookings. Please note that your booking may be cancelled if you make several separate bookings and the total number of the group is more than 4.

10. No Smoking: All rooms have a strict no-smoking policy.

11. Government Law – Guests are required to produce a valid ID proof at the time of CHECK-IN. Foreign guests need to produce a valid passport with visa whereas Indian guests need to produce a valid Government approved ID. PAN card will not be considered as a valid ID proof. Local ID will not be accepted, Property will charge as per the cancellation policy.

12. Age Restriction: We accept guests from 18 – 40 yrs.

13. Regulated AC timings in the dorms as applicable.

14. All the non-refundable bookings need to make 100% remaining payment in advance to confirm the booking. The hostel will send you the payment link to make the payment after the booking.

15. Peak Season: Diwali, New year, Christmas, Holi, and Camel fair in Pushkar. All rates are non-refundable.